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Participant
Mar 30, 2022 7:55 AM UTC
Answered

2 licenses too much

Dear,

 

We paid for 3 licenses, but we only need 1 license. We have never used the other 2 licenses.

We paid 2.519,64 EUR + 57,95 EUR/ month. That's too much.

We don't know how we got these 3 licenses.

Today we want to have 1 license.

Please, can you pay us back for the 2 unused licenses?

Our accountnumber: **OMITTED SENSITIVE INFORMATION**.

Uitvaartzorg Viaene-Vinckier

**OMITTED SENSITIVE INFORMATION**

**OMITTED SENSITIVE INFORMATION**

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iCharlesCorrect answer
Legend
Mar 30, 2022 12:14 PM UTC

Hi there, 

 

Sorry for the inconvenience caused.

 

For assistance regarding billing issues, you will have to contact support for further assistance.

 

Hope this helps.

Charles

 

 

1 reply

iCharlesCorrect answer
Legend
Mar 30, 2022 12:14 PM UTC

Hi there, 

 

Sorry for the inconvenience caused.

 

For assistance regarding billing issues, you will have to contact support for further assistance.

 

Hope this helps.

Charles

 

 

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