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Participant
March 30, 2022
Answered

2 licenses too much

  • March 30, 2022
  • 1 reply
  • 189 views

Dear,

 

We paid for 3 licenses, but we only need 1 license. We have never used the other 2 licenses.

We paid 2.519,64 EUR + 57,95 EUR/ month. That's too much.

We don't know how we got these 3 licenses.

Today we want to have 1 license.

Please, can you pay us back for the 2 unused licenses?

Our accountnumber: **OMITTED SENSITIVE INFORMATION**.

Uitvaartzorg Viaene-Vinckier

**OMITTED SENSITIVE INFORMATION**

**OMITTED SENSITIVE INFORMATION**

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Correct answer iCharles

Hi there, 

 

Sorry for the inconvenience caused.

 

For assistance regarding billing issues, you will have to contact support for further assistance.

 

Hope this helps.

Charles

 

 

1 reply

iCharlesCorrect answer
Legend
March 30, 2022

Hi there, 

 

Sorry for the inconvenience caused.

 

For assistance regarding billing issues, you will have to contact support for further assistance.

 

Hope this helps.

Charles