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Participant
November 10, 2020
Answered

A landing page adminconsole is error

  • November 10, 2020
  • 3 replies
  • 282 views

Dear Adobe Team support

A landing page adminconsole is error Case number ADB-16126505-H6Z8 (NFR license) 

Kindly hepl us,please.

Bhatara Progress Co Ltd
(Edited by a moderator- Please don't share personal information here as this is a public platform accessible to all) 

This topic has been closed for replies.
Correct answer Vikrant R

You can check the Status/Availability of the Admin Console here: https://status.adobe.com/products/2942/. At this time no issue is reported and authorized users should be able to access it. If you're still seeing errors, please revert with a screeshot and URL that you're trying to access.


It seems that you've already open a Support case (ADB-XXXXXXX...), so you can contact the Support team by Chat to get an update.

3 replies

Vikrant R
Vikrant RCorrect answer
Inspiring
November 10, 2020

You can check the Status/Availability of the Admin Console here: https://status.adobe.com/products/2942/. At this time no issue is reported and authorized users should be able to access it. If you're still seeing errors, please revert with a screeshot and URL that you're trying to access.


It seems that you've already open a Support case (ADB-XXXXXXX...), so you can contact the Support team by Chat to get an update.

Just Shoot Me
Legend
November 10, 2020

I moved your post over from the CC services forum to the Enterprise & Teams forum which someone else moved from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

 

Is this in references to the Adsobe Experience League? If so this is the forum you need to post in.

 

https://experienceleaguecommunities.adobe.com/

 

John T Smith
Community Expert
Community Expert
November 10, 2020

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730