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JoelRG25202075
JoelRG25202075
Participating Frequently
Mar 21, 2023 5:52 PM UTC
Question

Ability to disable Cloud storage

We are a government organization with strict data residency requirements.

 

Please add the ability to fully disable Adobe cloud storage (specifically in Creative Cloud Enterprise and Acrobat Pro Enterprise for our purposes).

    26 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    Dec 6, 2023 5:20 AM UTC
    quote

    How To Stop Adobe Acrobat From Saving to Cloud


    By @PositiveEnergy1


    This does not address the OP's problem.

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    ABAMBO | Hard- and Software Engineer | Photographer
      JoelRG25202075
      JoelRG25202075Author
      Participating Frequently
      Dec 5, 2023 3:45 PM UTC

      This only disables the menu option to save within Adobe Acrobat.  Creative Cloud applications will still have the option of saving to Adobe Cloud.

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        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        Dec 6, 2023 4:09 AM UTC

        The only way I know to restrict access is to block certain addresses: https://helpx.adobe.com/enterprise/kb/network-endpoints.html

         

        You need to check what can stay open and what needs to stay open.

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        ABAMBO | Hard- and Software Engineer | Photographer
          JoelRG25202075
          JoelRG25202075Author
          Participating Frequently
          Oct 5, 2023 1:51 PM UTC

          We are a government organization with strict data residency requirements.

           

          Please add the ability to fully disable Adobe cloud storage (specifically in Creative Cloud Enterprise and Acrobat Pro Enterprise for our purposes).

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            jane-e
            Community Expert
            jane-eCommunity Expert
            Community Expert
            Oct 16, 2023 11:32 AM UTC

            @JoelRG25202075 

             

            I've merged this duplicate post that you posted in a different board with the one from March. 

             

            Jane

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            JoelRG25202075
            JoelRG25202075Author
            Participating Frequently
            Oct 17, 2023 5:11 PM UTC

            I had just followed the process from kglad..

             

            Joel

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            Adobe Employee
            puneeta9771174
            Adobe Employee
            Mar 22, 2023 12:24 PM UTC

            @JoelRG25202075 access to creative cloud storage cannot be completely disabled via Adobe Admin console as of now. An Admin can create a package with "enable file sync" as unchecked and deploy on user machines. Apart from that blocking the following URLs via firewall will also restrict the user to access Adobe CC storage via web browser. 

            Assets.adobe.com

            Assets2.adobe.com

            https://helpx.adobe.com/ca/enterprise/using/customize-creative-cloud-app.html#using-service-config 

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            JoelRG25202075
            JoelRG25202075Author
            Participating Frequently
            Apr 4, 2023 11:59 AM UTC

            I understand it isn't possible as of right now, that's why I submitted it as a change request..  🙂

             

            Joel

             

             

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              kglad
              Community Expert
              kgladCommunity Expert
              Community Expert
              Apr 4, 2023 3:13 PM UTC

              @JoelRG25202075 

               

              do you want me to move this back to the cc desktop ideas forum?  (even though this is not really a cc desktop suggestion.)

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                kglad
                Community Expert
                kgladCommunity Expert
                Community Expert
                Mar 21, 2023 6:11 PM UTC

                <moved from cc desktop >

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                JoelRG25202075
                JoelRG25202075Author
                Participating Frequently
                Mar 21, 2023 6:15 PM UTC

                Hi there, you just deleted my other request "Administrator access to cloud storage folders" as a duplicate, which is a different topic than this one.

                 

                That request was to allow Administrators the ability to access all users cloud storage data - The ability to download, delete etc.

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                  kglad
                  Community Expert
                  kgladCommunity Expert
                  Community Expert
                  Mar 21, 2023 6:17 PM UTC

                  ok, i'll move it here.

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