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Participating Frequently
March 30, 2021
Question

Abobe Cloud storage issue

  • March 30, 2021
  • 12 replies
  • 865 views

Hi, I have an SSO account with our company, and we have updated our account to 1TB for the current plan, but strangely, we have still got the limited space for our storage space, and we have only used 1.5GB, not sure is this some sort of cookie/cache related problem?

Any help much appreciated, thanks!

 

Brian Pong

This topic has been closed for replies.

12 replies

Community Manager
March 30, 2021

Hello,

Kindly sign out from the creative cloud desktop app and log in again to check if the cloud storage is updated. Also, check the storage under the "assets.adobe.com" site.

Participating Frequently
April 1, 2021

Hello!

We have already signed out once we had found this issue, but there is no help on it, and we have also check on our assets, but we still got the same result. 

Any help much appreciated, thanks!

Community Manager
April 1, 2021

Kindly share the screenshot of the storage you are getting under the "assets.adobe.com" site.

kglad
Community Expert
Community Expert
March 30, 2021

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