About the software plan

Forum|Forum|7 days ago
August 13, 2026
2 replies
19 views

Could you please help check my subscription plan?

I am using a corporate account, and Illustrator has been working normally without any "Expired" issues. However, Photoshop keeps suddenly showing as "Expired" every one or two months.

Could someone please advise what might be causing this issue? I would appreciate any help in identifying the problem.

Thank you.

kglad

Community Expert

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

T

Tariq Ahmad Dar

Community Manager

Hi @magical_curiosityda1e,

Thanks for reaching out. Sorry for the troubled experience.

There are multiple subscriptions linked to your corporate account.
However, since you can't see which one is linked to your ID, you can get better details from your Admin. Please reach out to your admin for details.

If you have further questions, please feel free to reach out.

~Tariq

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