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December 15, 2022
Answered

Access another company's subsrciption plan

  • December 15, 2022
  • 2 replies
  • 541 views

I have been given access to another company profle than my own. They have a subscription for Adobe Stock but when I log into Adobe Stock with that company profile I cannot download any images, i.e. there seems to be no subsrciption plan to which I have access. What should I/the admin at the other company do? 

 

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Correct answer Abambo

If you have been added to their pool, you're good. To have access to stock, you need to get assigned a plan, or you need to be an administrator of their Teams/Enterprise account.

 

That company's administrators can confirm this by contacting Adobe support via the admin console.

2 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
December 15, 2022

If you have been added to their pool, you're good. To have access to stock, you need to get assigned a plan, or you need to be an administrator of their Teams/Enterprise account.

 

That company's administrators can confirm this by contacting Adobe support via the admin console.

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
December 19, 2022

@Abambo 

 

is adding someone to their "pool" the same as adding to their "plan"?

Abambo
Community Expert
Community Expert
December 19, 2022

“Pool of licences”.

A company can buy X licences of a product, like Creative Cloud all apps and any other subscription, that you can also buy individually, except the Photography plan. The plan administrator then assigns licences to people by inviting them to join via their e-mail address. You can also invite someone without a plan assigned or as administrator.

 

For stock, the company takes a plan, like the 750 assets/month. Every person having assigned a plan has access to that stock plan and eats plan credits when licensing items. There is to my knowledge not possibility to limit this. There may be with an Enterprise subscription, I'm not very familiar with that one.

 

To have access to the stock plan, you need to have a plan assigned, or you must be an administrator. You do not allocate a stock plan explicitly to specific users. The stock plan by itself counts also as a plan, so it can be, and needs to be assigned to a user. 

 

This looks to me like an ad hoc solution for making stock available to Teams and Enterprise, without breaking the rule to be able to assign a plan only to one ID. But if you have an enterprise with 5 Creative Cloud plans and 1,000 Acrobat plans, that creates a problem. You probably don't want those Acrobat users eating up your stock credits, just be fiddling around.

 

 

ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
December 15, 2022

you (and that other company) can't share plans. 

 

they can add to their plan by assigning you a license (just as if you were a new hire at that company).  did they do that?