Skip to main content
PAWU
Inspiring
March 19, 2021
Question

Accessing cloud data of a Teams-user

  • March 19, 2021
  • 1 reply
  • 312 views

Hi community,

 

I have a user leaving the company soon and I want to secure his cloud data. As of my understanding, the company can access the users cloud space, but I do not know how to proceed. 

 

Many thanks for qualified answers.

This topic has been closed for replies.

1 reply

Inspiring
March 22, 2021

Hi,

 

Thank you for posting your query.

 

I would like to inform you that if you have Creative Cloud for Teams, than data stored in user's Cloud storage can be accessed only by Signing in with his/ her credentials and the same cannot be accessed by Team Administrator.

This feature is availble for Creative Cloud for Enterprise users.

You may ask the user to sign in to : www.assets.adobe.com with his credentials and Copy the saved data into a flash drive or a shared network drive and take a backup. 

Once the license is removed from the user's account, Adobe allows 30 days post that to access and retrieve the cloud storage data for a Team user's account.

 

Thanks.