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Participant
May 7, 2024
Question

ACH Payment / Bill Pay

  • May 7, 2024
  • 1 reply
  • 819 views

I am trying to purchase Acrobat Pro via ACH payment or Bill Pay but customer support told me that only Credit/Debit cards can be used to make payments.  This is such a bad business model for software that is used mostly for businesses.  I work for a goverment agency and credit and debit cards are not allowed.  So unfortunate as Pro would make my job easier to get signatures and Adobe lost a sale!  

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1 reply

kglad
Community Expert
Community Expert
May 7, 2024

you should contact enterprise sales, not support for individual subscribers.

Participant
May 8, 2024

Thanks for the suggestion but we aren't purchasing enough licenses to qualify.  Such a shame.

 

kglad
Community Expert
Community Expert
May 8, 2024

you don't qualify for a teams license?