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A
Anonymous
June 23, 2011
Question

Acrobat 10 / 10.1 upgrade

  • June 23, 2011
  • 3 replies
  • 1382 views

Hi all,

I am trying to upgrade our PC and laptop estate to acrobat 10.1, they are currently on 9.3.4.

I have created an AIP for 10.0 and applied the 10.1 patch to this.

There is also a MST file created using the Adobe customization wizard. With this we have turned off the MS Office and IE integration and also requested that the old version of acrobat be uninstalled.

My question is, is there a switch that will prevent the installer checking if any MS Office products and IE are open? I am getting an msiexec error 1602 because of this.

I would of thought that seeing as there is no integration with these products on either 9.3.4 or 10.1 then Acrobat would install whether any of these products are open

This topic has been closed for replies.

3 replies

EnterpriseHelp
EnterpriseHelp
Inspiring
June 27, 2011

How are you turning off Office integration?

B
brape33
Inspiring
June 23, 2011

Hi,

i think u are chosing the wrong path in trying to prevent the check of open applications.

If you are using SCCM for deployment, you can use wmi queries in a task sequence to check for open applications, and start the installation depending on the results of the queries. Then simply put a schedule on the advertisement to reun until success.

If you are using GPO installations you have to script it with vbscript.

You could also edit the MSIRESTARTMANAGER properties in the property table of the msi. Unfortunately this ain't working very well.

http://blogs.msdn.com/b/windows_installer_team/archive/2006/12/11/windows-installer-and-restart-manager-msi-files-in-use-v2.aspx

Peter

EnterpriseHelp
EnterpriseHelp
Inspiring
June 23, 2011

If an existing version of Acrobat is found on the system and will be uninstalled by a new version, then the following must be closed:


  • Acrobat
  • Excel
  • Outlook
  • Powerpoint

There are no properties/switches other than those listed in the admin guide, and the property you want doesn't exist.

hth,

Ben

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