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Correct answer SPS_KBlaszak

That's odd, because I downloaded the customization wizard 15020200 from ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/ and used the Creative Cloud Packager to download the latest version of Adobe Acrobat DC. When I attempt to open the MSI downloaded through CCP I get the below error.


Well, I ended up finding the answer to my own question. The "Acrobat Pro.msi" pictured previously isn't the only one downloaded with CCP. A few folders lower there is another "AcroPro.msi" that can be edited by the customization tool. Getting some clarification would have been nice. Also, updating your documentation to state that the latest customization wizard can modify all DC installers despite the difference in versioning would be helpful.

1 reply

rpandita
rpandita
Inspiring
June 7, 2017

Hi SPS_KBlaszak

This link might be helpful .

Welcome to the Wizard — Acrobat Customization Wizard DC for Windows

~Rohit

S
SPS_KBlaszakAuthor
Participant
June 7, 2017

I've already come across that document before.

As it states at the top of the document you linked me the customization tool must match the major version of Acrobat. The document only mentions version 15, and the download link from that document - the one in my original message, only has version 15 in it. I need the customization tool for 17, which I can't find anywhere.

rpandita
rpandita
Inspiring
June 8, 2017

Hi SPS_KBlaszak

I have tested it on my end and it works for Acro 17 as well.

~Rohit

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