Acrobat 9

Forum|Forum|9 years ago
December 14, 2016
2 replies
583 views

Hi,

I have an enterprise license key for Acrobat 9 when I install the software on my new computer it's telling me that the key is invalid. So I went ahead and chatted support who sent me to the forums. Has anyone else had this difficulty using their key?

TY!

HM

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Acrobat

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Correct answer Dov Isaacs

Neither “chat” nor these forums are appropriate for handling of any issues associated with serial numbers and activation. No one in Adobe Support should be sending you here for these issues. Please call Adobe Customer Support and speak with one of their agents. If the agent claims they can't help, insist on being connected with their supervisor or a manager.

- Dov

Dov IsaacsCorrect answer

Legend

Neither “chat” nor these forums are appropriate for handling of any issues associated with serial numbers and activation. No one in Adobe Support should be sending you here for these issues. Please call Adobe Customer Support and speak with one of their agents. If the agent claims they can't help, insist on being connected with their supervisor or a manager.

- Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

hollym56052506Author

Participant

Thank you Dov for the direction on this I have reached out to my software operations office for more assistance. For training purposes, here is the chat record if it useful to you as you can see the agent stated there was no phone or chat support.