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Participant
September 21, 2026
Question

Acrobat auto-update Opt-Out

  • September 21, 2026
  • 1 reply
  • 14 views

disgraceful, all adobe products now uninstalled, never to return. 
[personal information removed by moderator]

    1 reply

    Community Manager
    September 22, 2026

    Hi ​@fierce_fact3a29,

    Thanks for reaching out, and we're really sorry. Having your Adobe apps come off while you were simply following the steps is the last thing you needed. Not to worry, let's work through it together and get you sorted.

    First things first, let's focus on your apps. Could you please share which Adobe apps have gone missing, and whether this is on your own personal device or something you manage across machines for your organisation? That will help us find the quickest way to get you back up and running.

    And whenever you get a moment, do let us know where exactly you were in the steps when the apps disappeared, whether you were setting the registry key or removing the app itself. That step is only meant to remove Adobe Express Photos, so all of your Adobe apps coming off isn't something we'd expect, and we'd really like to get to the bottom of what happened here.

    We're right here to help, so please do share whatever you can and we'll take it forward from there.

    Thanks,
    ^AV