Skip to main content
Participant
May 31, 2023
Question

Acrobat crashes after stopping license Creative Cloud

  • May 31, 2023
  • 1 reply
  • 290 views

Hey every-one,

 

Our company uses several 'floating' licenses for CreativeSuite-softwares (Photoshop, Indesign, etc.), switching between the coworkers that need those products at a certain time, since none of us needs them all the time.

However, every time the license is revoked for one of the coworkers, their Acrobat reader (not a pro-version, but a free stand-alone download) also stops functioning.

As a result, we have to uninstal, redownload and re-instal Acrobat every time someone else needs a license for the CreativeSuite programmes, which happens very regularly.

Is there a way to avoid this?

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
June 1, 2023

Hi @Werner301823779fwk Im pretty sure that violates your purchase agreement hence why it is revoking your "floating" licensing between multiple users.