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Lopsided Cube
Lopsided Cube
Participant
June 12, 2018
Answered

Acrobat Customization Wizard DC Error - Unable to Submit Changes, MSI Set Value failed, Error Code = 6

  • June 12, 2018
  • 2 replies
  • 3336 views

Hello all,

Attempting to customize an installation of Acrobat Standard 2017.  I am using the DC customization wizard (filename CustWiz1502020039_en_US_DC.exe ) and attempting to customize the latest version downloaded by the Acrobat_2017_Web_WWMUI.exe extractor.  Any attempts, however small, to generate a Transform end with the error message "Unable to Submit Changes, MSI Set Value failed, Error Code = 6."

Suggestions?

This topic has been closed for replies.
Correct answer Steve Cordero

Is this a newly created MST or is this one that you have used previously in a different version of Acrobat?  If it is previously used one, then create one from scratch.

If this is a newly created MST, make sure that you are on the local machine and not on a server share.  Make sure the permissions in the area you have the flat files located have READ/WRITE/EXECUTE  for everyone.

You may want to re-download the 2017 ESD executable and re-extract the flat files to the desktop.

2 replies

S
Adobe Employee
Steve CorderoCorrect answer
Adobe Employee
June 13, 2018

Is this a newly created MST or is this one that you have used previously in a different version of Acrobat?  If it is previously used one, then create one from scratch.

If this is a newly created MST, make sure that you are on the local machine and not on a server share.  Make sure the permissions in the area you have the flat files located have READ/WRITE/EXECUTE  for everyone.

You may want to re-download the 2017 ESD executable and re-extract the flat files to the desktop.

    Lopsided Cube
    Lopsided CubeAuthor
    Participant
    June 14, 2018

    Thanks Steve.  The issue seems to stem from working with server shares.  I installed locally and used a local source and ran into the error a few more times, but a couple more attempts after a restart seemed to have finally let it through.

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