Acrobat DC 2015 Standard does not install multilanguage although in customizing I flag "install all language"

Question

I downloaded "Acrobat_2015_Web_WWMUI.exe" and "Acrobat_DC_Web_WWMUI.exe" from dashboard.

Then each of these I created the installation package but neither has the multilanguage but have only the English language.

So using Acrobat Customization Wizard DC I have checked out that the option "Application Language" (in Installation Option) is flagged:

Then I flag "Install all Language", save configuration and reinstalled the software, but installation is always and only in English and can not be changed by the options (if I change nothing appen).

Then I flag "Set the language to the Os language...", save configuration and reinstalled sw but nothing happens.

We use Adobe products in standard user environment and user want italian language installation.

You can help me solve this problem?

alisterblack · Answer

It is possible you don't have the correct license.

As noted in the Customization Wizard documentation and the above link.

All serial numbers are language based.
There are two types of serial numbers: one for all languages and one for a single language.

I would Contact Customer Care to check your serial number.

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