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Acrobat DC Customization Wizard Links to FTP are dead. FTP site now requires a logon? Adobe can you fix your links?

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I have a distribution license for Adobe Reader Dc and need the DC Customization Wizard. The link on the adobe enterprise tools page points to ftp.adobe.com

Welcome to the Wizard — Acrobat Customization Wizard DC for Windows

These links are dead since the Adobe pub FTP site now requires a logon. You can no longer go directly to the link

ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/

This must have changed in the last few months. I was always able to got directly to the ftp://ftp.adobe.com/pub in the past.

Help!

Acrobat

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T

Tariq DarCorrect answer

Legend

Hi Archs,

The FTP login issue has been resolved. It no longer should ask for username and password.

-Tariq Dar

P

pmapeso

Participant

Hi there,

I'm getting a timeout or no response when I try the ftp site. It just sits doesn't actually download!

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EnterpriseHelp

Inspiring

Works for me. Downloaded several items from different dirs.

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EnterpriseHelp

Inspiring

Both of these links work for me even after the browser cache is cleared. There is no login screen. Can you recheck?

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A

archs91414689Author

Participant

Looks like depending on the Content Delivery Network or DNS service used by Adobe. I must be hitting different Adobe servers.

Logon Prompt sometimes or sometimes not. Tried in both IE and Chrome. I had to go to allow an IP from servers in Europe to get the files.

See attached.

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EnterpriseHelp

Inspiring

Is your problem resolved? You have the installers?

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