acrobat DC will not open pdf

Forum|Forum|10 years ago
February 23, 2016
3 replies
1773 views

my acrobat DC app will not open pdfs. It is up to date. It has been uninstalled and reinstalled. Mac computer has been rebooted. Nothing seems to work.

This topic has been closed for replies.

Correct answer AshuMittal9644438

Hi @ccombes,

Can you please try this:

Open a few files with Acrobat, go to Window -> Cascade -> Tile and see if that brings up the PDFs.

Also let us know if you are on a dual monitor system?

Thanks,

-ashu

AshuMittal9644438Correct answer

Adobe Employee

Hi @ccombes,

Can you please try this:

Open a few files with Acrobat, go to Window -> Cascade -> Tile and see if that brings up the PDFs.

Also let us know if you are on a dual monitor system?

Thanks,

-ashu

alisterblack

Inspiring

How are you trying to open them? File>Open or double clicking?

Has the file association for PDF files on your mac been set to Acrobat?

See Change File Associations in Mac OS X among others.

C

ccombesAuthor

Participant

By opening with app command and by double clicking and by dragging. And yes, file associations are set to Acrobat DC as default. The app has been uninstalled and reinstalled. Computer has been rebooted. File permissions have been repaired. It was suggested by a chat representative that the operating system is too old. I'm on Mac 0S X 10.9.5 operating system, which I believe is Mavericks.