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T
TimKoh
Participant
February 10, 2011
Question

"Acrobat does not allow connection to <website>" error in Acrobat Pro X and LiveCycle

  • February 10, 2011
  • 1 reply
  • 14807 views

Hello,

I have a system running Windows XP SP3 that presents a dialog box with the above error when the user clicks on a URL link in a PDF file. When I went in to adjust the Trust Manager setting, they are all greyed out. If I log in as myself to the system, there are no problems. If I login as a local admin, there are no problems. We are not managing this security level in AD, so I am not able to determine why this one user can't use the URL link. Is there a registry key I can edit to modify the Trust Settings for this one user? Adobe Reader is not installed, but LiveCycle is. Both were installed using a CD/DVD.

Any help appreciated.

TIA,

TimKoh

This topic has been closed for replies.

1 reply

EnterpriseHelp
EnterpriseHelp
Inspiring
February 11, 2011

Compare the Security (enhanced) and Trust Manager settings for yourself and the user on the same machine. If they are not identical, make them so. If that doesn't work,

I'm assuming the msg appears in a dialog and not the yellow msg bar.

Ben

T
TimKohAuthor
Participant
February 11, 2011

Thanks for the input. I ended up uninstalling, and reinstalling Acrobat Pro X, and that fixed

the issue. Thanks!

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