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pongsathornt99969906
Participant
May 26, 2020
Answered

Acrobat pro DC Always Pop up Sign in

  • May 26, 2020
  • 1 reply
  • 1030 views

Why Acrobat pro DC Always Pop up Sign in.  User Already sign in and then among  5 - 10 minutes it appear Again    (Windows 10)

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Correct answer SuJoshi

Hello,

Kindly sign in to the creative cloud app, open Acrobat, and check if the user still getting the sign-in prompt. Also, try to disable the security tool (if any installed) and check if the issue persists.

1 reply

S
Community Manager
SuJoshiCommunity ManagerCorrect answer
Community Manager
May 26, 2020

Hello,

Kindly sign in to the creative cloud app, open Acrobat, and check if the user still getting the sign-in prompt. Also, try to disable the security tool (if any installed) and check if the issue persists.

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