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sidneydavenport
Inspiring
March 8, 2024
Answered

Acrobat Pro disappeared from Creative Cloud All Apps

  • March 8, 2024
  • 3 replies
  • 2341 views

I have an All Apps subscription through my company. I can use it at home or at work.

     I installed Adobe Reader to see what my client has available.

The next day Acrobat Pro was gone and no way I can see to get it back. It's still fully functional at home. I uninstalled it and restarted the computer, which is Windows 10 Pro. No change.

Any help out there?

 

 

This topic has been closed for replies.
Correct answer sidneydavenport

again, you need to contact your admin.


He isn't the admin of my computer or of CC but he is trained in IT so he ran DISM.exe. It must have been a corrupted windows file because this fixed it.

3 replies

sidneydavenport
Inspiring
March 14, 2024

404. Page not found.

kglad
Community Expert
Community Expert
March 14, 2024

again, you need to contact your admin.

kglad
Community Expert
Community Expert
March 13, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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sidneydavenport
Inspiring
March 14, 2024

Thank you!

kglad
Community Expert
Community Expert
March 14, 2024

you're welcome. keep us updated.

kglad
Community Expert
Community Expert
March 8, 2024

contact your admin 

sidneydavenport
Inspiring
March 13, 2024

No Adobe admin. I'm supposed to troubleshoot my own workspace.

kglad
Community Expert
Community Expert
March 13, 2024

do you have a teams or enterprise subscription?