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sidneydavenport
Inspiring
Mar 8, 2024 10:56 PM UTC
Answered

Acrobat Pro disappeared from Creative Cloud All Apps

I have an All Apps subscription through my company. I can use it at home or at work.

     I installed Adobe Reader to see what my client has available.

The next day Acrobat Pro was gone and no way I can see to get it back. It's still fully functional at home. I uninstalled it and restarted the computer, which is Windows 10 Pro. No change.

Any help out there?

 

 

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sidneydavenport
sidneydavenportCorrect answer
Inspiring
Mar 15, 2024 10:36 PM UTC

again, you need to contact your admin.


He isn't the admin of my computer or of CC but he is trained in IT so he ran DISM.exe. It must have been a corrupted windows file because this fixed it.

12 replies

sidneydavenport
Inspiring
Mar 14, 2024 7:17 PM UTC

404. Page not found.

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kglad
Community Expert
Community Expert
Mar 14, 2024 7:43 PM UTC

again, you need to contact your admin.

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kglad
Community Expert
Community Expert
Mar 13, 2024 11:58 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">
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sidneydavenport
Inspiring
Mar 14, 2024 12:27 AM UTC

Thank you!

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kglad
Community Expert
Community Expert
Mar 14, 2024 12:31 AM UTC

you're welcome. keep us updated.

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kglad
Community Expert
Community Expert
Mar 8, 2024 10:59 PM UTC

contact your admin 

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sidneydavenport
Inspiring
Mar 13, 2024 7:18 PM UTC

No Adobe admin. I'm supposed to troubleshoot my own workspace.

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kglad
Community Expert
Community Expert
Mar 13, 2024 7:44 PM UTC

do you have a teams or enterprise subscription?

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