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October 13, 2014
Question

Acrobat Pro file open issues @ VDI

  • October 13, 2014
  • 1 reply
  • 529 views

While opening PDF file in Acrobat Pro 9 under the VDI user environment, the Acrobat starts and automatically simultaneously closes without any error message.

Opening the same file in Acrobat reader becomes without any problems.

We use VDI based on Citrix XenDesktop v.7.5;

Hypervisor - VMWare vSphere v.5.0.1U1;

MS AD - W2k8R2

User Virtual machines based on OS Windows 7 (32 bit);

All User files are stored on file server, which are provided by storage EMC VNX5400 and accessible through CIFS protocol. We user folder redirection for user folders

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October 14, 2014