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OITSoftware
OITSoftware
Participant
October 21, 2015
Answered

Acrobat Pro install issue, windows

  • October 21, 2015
  • 2 replies
  • 858 views

I'm having an Acrobat Pro install issue, previously to install Acrobat Pro (Creative Cloud) for Windows we had to use this command at the command prompt 

exceptionDeployer --workflow=install --mode=pre 

now it doesn't work (new year, new acrobat pro?) but if we change pre to post it seems to work. Is this the approprate fix?

Thanks

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Correct answer SumitV

Hi MICHAEL CROUSE,

Acrobat DC is installed using the setup.exe through the command line (and not through the Exception deployer tool) before running CCP MSI, and if required for deploying other exception applications, run the Exception Deployer Application. For more information, please refer Creative Cloud Help | Deploying Adobe Acrobat

2 replies

OITSoftware
OITSoftwareAuthor
Participant
October 22, 2015

Anyone?

I've tried calling the enterprise support number but I gave up after being on "hold" without any hold music for over an hour.

SumitV
SumitVCorrect answer
Participating Frequently
November 6, 2015

Hi MICHAEL CROUSE,

Acrobat DC is installed using the setup.exe through the command line (and not through the Exception deployer tool) before running CCP MSI, and if required for deploying other exception applications, run the Exception Deployer Application. For more information, please refer Creative Cloud Help | Deploying Adobe Acrobat

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