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Participant
September 7, 2022
Question

Acrobat pro license count keeps increasing

  • September 7, 2022
  • 1 reply
  • 223 views

I have vmware with instatnt clones.  This means when the user logs off their pc, a new one is created automatically.  The problem is when they log on for the 3rd time, Adobe thinks it's still logged into the other 2 machines and asks you to log the license off of one of them.  Is there a registry setting that can solve this so that Adobe's count does not go up?

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1 reply

Legend
September 7, 2022

I don't think so. Each VM is a new machine, clearly not the one logged in before. In this model users need to sign out in every machine use, or just go through the "choose a machine to log off" page. Adobe would need VM specific processing that they don't seem to have. 

yikes1231Author
Participant
September 7, 2022

Does Adobe have an auto log off option where if you sign out of Windows, it will automatically sign you out of Adobe?