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yikes1231
Participant
Sep 7, 2022 3:29 PM UTC
Question

Acrobat pro license count keeps increasing

I have vmware with instatnt clones.  This means when the user logs off their pc, a new one is created automatically.  The problem is when they log on for the 3rd time, Adobe thinks it's still logged into the other 2 machines and asks you to log the license off of one of them.  Is there a registry setting that can solve this so that Adobe's count does not go up?

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2 replies

Test Screen Name
Legend
Sep 7, 2022 5:23 PM UTC

I don't think so. Each VM is a new machine, clearly not the one logged in before. In this model users need to sign out in every machine use, or just go through the "choose a machine to log off" page. Adobe would need VM specific processing that they don't seem to have. 

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yikes1231Author
Participant
Sep 7, 2022 5:25 PM UTC

Does Adobe have an auto log off option where if you sign out of Windows, it will automatically sign you out of Adobe?

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