Skip to main content
holgerf4213216
Participant
June 28, 2017
Question

Acrobat Reader Pro 8.1 Activation

  • June 28, 2017
  • 1 reply
  • 467 views

Hi,

I'm having trouble with the activation. I have a volume license.

The error message is in german language. it says "couldn*t connect to Adobe to register your product.

Make sure you have internet access and javascript enabled ( i checked this ).

I hope someone can help me.

edit1: I already talked to a employee in the chat. He said it is an obsolete product and it will be supported in the forum.

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from FREE Reader forum to a PAID Acrobat forum... Mod]

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
June 28, 2017

click Spaeter reg and see if activation completes.  (it's too late to register anyway.)

confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]