michaela15141015

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Answered

Acrobat Reader Pro stuck on version 15.10.20056.xxxx

Forum|Forum|7 years ago
September 4, 2018
2 replies
739 views

Hello,

all installations of Adobe Acrobat Reader DC are stuck on version 15.10.20056 on the workstations of our Creative Cloud team.

"Check for application updates" is saying the we are running latest version.

Please let me know, if I can provide any log files etc. to help solving the error.

Regards

This topic has been closed for replies.

Correct answer alisterblack

Hi,

Are you using Acrobat Pro or Reader?

What happens when you go to Help>Check for Updates?

Update MSP files are also available for download.

Install Acrobat and Reader updates

alisterblackCorrect answer

Inspiring

Hi,

Are you using Acrobat Pro or Reader?

What happens when you go to Help>Check for Updates?

Update MSP files are also available for download.

Install Acrobat and Reader updates

michaela15141015Author

Participant

Its Acrobat Pro and there is no "Check for Updates" in the help menu.

I'll try the msp files and give feedback after that.