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Participant
February 8, 2017
Answered

Acrobat standard and pro

  • February 8, 2017
  • 3 replies
  • 523 views

Hello everyone.

I experience unusual problem: We bought acrobat standard and pro licenses, but now whenever i download standard distributive from

https://www.licensing.adobe.com/

and try to install it, I get acrobat Pro installed, even on a totally fresh computer.

Will appreciate any help!

This topic has been closed for replies.
Correct answer kirills71498185

Thanks for answering, anyway the problem is solved. Turns out that now there is only one executable for Adobe Acrobat now, that works as standard or pro depending on license key you typed in.

3 replies

Adobe Employee
February 9, 2017

A couple of things may be going on here so here are the qualifying questions that need to be asked first:

- Do you have Adobe Creative Cloud application installed on your machine that is part of a full Adobe Creative Cloud entitlement?

- Did you previously install Adobe Acrobat Pro DC on this machine before?

- Are you running a "Named Licensing" workflow? If yes, what is your entitlement in that workflow?

kirills71498185AuthorCorrect answer
Participant
February 10, 2017

Thanks for answering, anyway the problem is solved. Turns out that now there is only one executable for Adobe Acrobat now, that works as standard or pro depending on license key you typed in.

kglad
Community Expert
Community Expert
February 8, 2017