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Participant
Apr 23, 2019 10:23 AM UTC
Answered

Acrobat standard DC 2017

Bonjour,

nous avons un client qui ne peut plus utiliser l'option Redact sur la version Abobe Acrobat DC 2017.

cette option a disparu des "tools".

merci d'avance de votre retour rapide.

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    Apr 24, 2019 12:28 PM UTC

    Hi,

    Yes the installer for Pro and Standard is the same - which one is installed depends on which serial number you use or if signing in, what entitlement you have given the user.

    Acrobat Standard gets installed when trying to install Acrobat PRO DC

    5 replies

    houriAuthor
    Participant
    Apr 24, 2019 12:13 PM UTC

    La version pro était installée puisque l'option était utilisé jusqu’à hier. mais quand je fais "about adobe" c'est a version standard qui est installé.

    l'adobe installé peut passer de la version pro a standard?

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    alisterblack
    alisterblackCorrect answer
    Inspiring
    Apr 24, 2019 12:28 PM UTC

    Hi,

    Yes the installer for Pro and Standard is the same - which one is installed depends on which serial number you use or if signing in, what entitlement you have given the user.

    Acrobat Standard gets installed when trying to install Acrobat PRO DC

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    houriAuthor
    Participant
    Apr 23, 2019 3:17 PM UTC

    Bonjour,

    justement il n'est plus disponible.

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    alisterblack
    Inspiring
    Apr 24, 2019 9:19 AM UTC

    Do they perhaps have Acrobat Standard? The redaction tool is only available in Acrobat Pro.

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    alisterblack
    Inspiring
    Apr 23, 2019 1:11 PM UTC

    The Redact tool is available under Protect and Standardize>Redact.

    Are they perhaps using Adobe Reader?

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