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Participant
November 15, 2017
Question

AcroCEF.exe Application Error

  • November 15, 2017
  • 2 replies
  • 4142 views

I have windows 7, I have installer on an external hard drive with all my other creative cloud applications. So today I tried installed into the c drive. After i done installing acrobat and sign in into my subscription account, error "The application was unable to start correctly (0xc0000005). Click OK to close the application" come out and it will keep coming after i press ok and my acrobat are still open. I notice on my task manager on the process tab, the acrocef process keeps on running as shown below :

After a while, my acrobat wont open and it will popup "acrobat failed to load its core dll". I've tried to repair and reinstall but the problem still happen. Any solution for this?

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2 replies

Participant
November 16, 2017

Did try before,  but it doesn't work. Neway thanks for your helps.

rpandita
Community Manager
Community Manager
November 16, 2017