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Bani Verma
Bani VermaCorrect answer
Legend
Jul 23, 2025 12:12 PM UTC

no stop with the subscriptions


I have reviewed your conversation with Adobe support (Case number: ADB-34387907-V3B0). As mentioned, the only way to buy and use Adobe apps is via subscription. 

 

Thanks,

^BS

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9 replies

Bani Verma
Bani Verma
Legend
Jul 23, 2025 11:31 AM UTC

Hi @yasientrabih2,

 

Thanks for reaching out!

Sorry to hear you're having trouble activating your Creative Cloud subscription. To help you better, please share more details about what's happening? For example:

  • Are you seeing any error messages when opening or using an Adobe app?
  • Could you upload a screenshot of the issue?

This will help us understand the problem and guide you with the proper steps.

I'm looking forward to hearing back from you! 

 

Thanks, 
^BS

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    yasientrabih2Author
    Participating Frequently
    Jul 23, 2025 11:36 AM UTC

    im a user from groningen my license is gone forever sad 

     

    will you activate it 

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    Bani Verma
    Bani Verma
    Legend
    Jul 23, 2025 11:43 AM UTC

    Hi there,

     

    Thanks for sharing the details.

    I’ve reviewed your account and noticed that your Creative Cloud for Teams trial has expired. To continue using Adobe apps, you’ll need to purchase a subscription. 

    Please request a consultation with the sales team via this link https://adobe.ly/4o8lKsU, and purchase the plan that best suits your needs. 

     

    Hope this helps!


    ^BS

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