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Participant
February 5, 2024
Question

Activity report

  • February 5, 2024
  • 3 replies
  • 220 views

activity report: I would like to reclaim licenses if a user has not had any activity in 90 -120 days

This topic has been closed for replies.

3 replies

Kevin Stohlmeyer
Community Expert
Community Expert
February 6, 2024

@Michael35261066jmt1 not possible. You can request this but it's been asked for years with the same answer. No.

In order to allow this - customer's IT security would need to allow an external third party company (Adobe) access to their users individual computers. Not going to happen.

 

There are other solutions available to IT Departments that can track users software usage.

kglad
Community Expert
Community Expert
February 6, 2024

@jane-e 

 

this is the forum used by teams/enterprise admins to make requests.  ie, there is no better location, though this is supposed to work, in the Admin Console: Go to Overview > Share feedback about this page.

jane-e
Community Expert
Community Expert
February 6, 2024

@Michael35261066jmt1 

 

Are you on Enterprise or Teams? If so, we can move your post from Creative Cloud Desktop. If not, please clarify.

 

Jane

Participant
February 6, 2024
Jane,

Enterprise

Michael Post
IT Specialist | Customer Support and Assessment Branch (CSAB)
Division of Information Systems | National Science Foundation (NSF)
2415 Eisenhower Avenue
Alexandria, VA 22314
jane-e
Community Expert
Community Expert
February 6, 2024

@Michael35261066jmt1 

 

Thank you! I've moved your post from Creative Cloud Desktop to Enterprise & Teams for you.

 

Jane