Activity report

Forum|Forum|2 years ago
February 5, 2024
3 replies
220 views

activity report: I would like to reclaim licenses if a user has not had any activity in 90 -120 days

App installs and updates

This topic has been closed for replies.

Kevin Stohlmeyer

Community Expert

@Michael35261066jmt1 not possible. You can request this but it's been asked for years with the same answer. No.

In order to allow this - customer's IT security would need to allow an external third party company (Adobe) access to their users individual computers. Not going to happen.

There are other solutions available to IT Departments that can track users software usage.

kglad

Community Expert

@jane-e

this is the forum used by teams/enterprise admins to make requests. ie, there is no better location, though this is supposed to work, in the Admin Console: Go to Overview > Share feedback about this page.

jane-e

Community Expert

@Michael35261066jmt1

Are you on Enterprise or Teams? If so, we can move your post from Creative Cloud Desktop. If not, please clarify.

Jane

M

Michael35261066jmt1Author

Participant

Jane,

Enterprise

Michael Post
IT Specialist | Customer Support and Assessment Branch (CSAB)
Division of Information Systems | National Science Foundation (NSF)
2415 Eisenhower Avenue
Alexandria, VA 22314

jane-e

Community Expert

@Michael35261066jmt1

Thank you! I've moved your post from Creative Cloud Desktop to Enterprise & Teams for you.

Jane

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