Skip to main content
Participant
Feb 15, 2018 5:08 PM UTC
Answered

add additional activation to existing key

I have an existing key for Adobe Acrobat Pro DC 2017. The notes in our IT documentation says that this key is good for 4 activation's. I simply want to add another activation to this key. I want to be able to use this key for a 5th person. I am logged into the Adobe Licensing Website (LWS), I am looking at the information on this serial number but cannot see anywhere on the site or researching on the internet how to achieve this. I have always thought that Adobe licensing is confusing! Any help would be appreciated. Thank you,

This topic is closed to new replies. Start a new post to keep the conversation going.
AnandSri
AnandSriCorrect answer
Legend
Mar 6, 2018 12:35 AM UTC

Hello Davidb,

Sorry for the delayed response and inconvenience caused. If the license of Acrobat Pro 2017 is already installed and activated on 4 machines, and you need to install and activate it on a 5th machine, then you have to purchase an additional license. Please contact the reseller for purchase.

For detailed information about activation, you may refer to Adobe - End User License Agreement  and for more information, please contact the Adobe support team Contact Customer Care

Regards,

Anand Sri.

[Edited response]

2 replies

AnandSri
AnandSriCorrect answer
Legend
Mar 6, 2018 12:35 AM UTC

Hello Davidb,

Sorry for the delayed response and inconvenience caused. If the license of Acrobat Pro 2017 is already installed and activated on 4 machines, and you need to install and activate it on a 5th machine, then you have to purchase an additional license. Please contact the reseller for purchase.

For detailed information about activation, you may refer to Adobe - End User License Agreement  and for more information, please contact the Adobe support team Contact Customer Care

Regards,

Anand Sri.

[Edited response]

Translate
kglad
Community Expert
Community Expert
Feb 15, 2018 5:27 PM UTC