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Participant
November 22, 2022
Question

Add license purchased under personal plan to Admin Console

  • November 22, 2022
  • 1 reply
  • 120 views

Hi we always only ever had one user tht has a license purchased under a personal plan (account set up using work email).  We now have a second user so am now using the admin console.  The new users license was purchased and assigned from the admin console.  How can i pull in the other license?  I added that user, using the same email address but it doesn't show the license assigned to him (it does show if he signs into his personal account). 

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1 reply

kglad
Community Expert
Community Expert
November 22, 2022

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html