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fantastic_master16B8
Participant
March 21, 2017
Question

Add or Manage Users does not show as an option

  • March 21, 2017
  • 1 reply
  • 190 views

We recently purchased Creative Cloud for Teams for the first time. When I logged in with an Adobe ID, the only option I get is to manage my account, I have no option available to add or manage users. The Creative product is apparently not registered yet because when I look under "plans and products" and then under "view my products" The only thing that shows is 2 very old versions of Adobe Acrobat. (Ver 9 & Ver.10) I don't see anywhere that I can add anything. Please forgive me up front, this is my first attempt at setting one of these up. I'm not familiar at all with how it is supposed to work and so far...nothing is working. Either I'm doing something completely wrong or Adobe has something extremely screwed up.

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    1 reply

    kglad
    Community Expert
    Community Expert
    March 21, 2017