Adding a new adobe account, I want to delete the sync files from the old account

Question

Hi,

We have 4 Adobe accounts at work, and are swapping a Mac between users (permanantly)

I've signed in with the new Adobe user, and all the files for that account have successfully synced to the Creative Cloud files folder.

The files from the previous Adobe account are still on this mac (they can be accessed through the "recents" folder) Although you can no longer access them directly through Creative Cloud Files.

I want to delete all these files, but just want to be sure it will not delete them from the sync folder which this account uses.

Thanks for any help

Kevin Stohlmeyer · Accepted Answer

Hi @matthewd19025972 they are only showing in the recent files and should not actually be on the Mac.

Simply go to File>Open Recent and choose Clear Recent files. The list will reset.

The other thing you should do is remove the additional Mac user from the Apple System Prefs/Users and Groups.

Removing their account will clean out any remaining synced files without effecting the sync folder in the cloud.

Abambo · Answer

Your users do not have their private user on your macs? For me, that's strange. You can delete the other user's locally stored data without a problem. Also delete the root directory to this.

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