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3 replies

Participant
Oct 7, 2020 4:12 PM UTC

The process outlined in the video and documentation is for email only. How do we add in the user's first and last name? I asked for support and they didn't know. My Point of contact is on vacation for several days. In an old Adobe post, they said first name and last name are required, but that's not true as I added a Federated sure with no name, and I want to fix that.

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Community Manager
Oct 7, 2020 6:42 PM UTC

With the new setup, Adobe just requires the email and the username/name ID to verify/authenticate the account. Putting the first and the last name while adding a user as a federated ID is optional at our end but these details should be present and added at your end.

 

If you still want to add a name then you can use the "edit user details by CSV" to fix it: https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/bulk-upload-users.ug.html

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Participant
Oct 7, 2020 7:41 PM UTC

So the short answer is "you can't", thanks.

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