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Participant
July 27, 2020
Question

Admin console

  • July 27, 2020
  • 2 replies
  • 208 views

I'm trying to setup device licensing.  When I try the admin console I get access denied.  I contacted our university sw group and they said they

have an Admin console but only carry the per user licenses, no shared device licenses.

They suggested that I  get my own console to manage shared devices.

How do I get my own console?

Thanks

 

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
July 27, 2020

>need to use the mangment console, but can't with my account

 

That is correct... your account is for YOU

 

Ask in https://community.adobe.com/t5/enterprise-teams/bd-p/enterprise-and-teams?page=1&sort=latest_replies&filter=all

Participant
July 27, 2020

thanks

John T Smith
Community Expert
Community Expert
July 27, 2020

As far as I know, a "regular" account does not have that... are you asking about an Enterprise or Team account?

Participant
July 27, 2020

John, I don't know the differnce betwenn accounts types.  Here's our situation.  The university supports per user accounts and apparently has a console to manage that.  I created my adobe creative cloud account for this.  We also have a lot of pcs that are shared and want to use the per device license.  Per directions I need to use the mangment console, but can't with my account.