Admin Console access

Hi ​@BTeng99,

Thanks for the extra detail, that helps pin it down. We checked the email you're using here on this thread, and it's linked to an individual Adobe Express plan, which is the reason for the message you're seeing.

The Adobe Admin Console is a feature of the Teams and Enterprise plans, used to manage licenses and users across an organization. An individual plan isn't tied to an Admin Console, so signing in there will always return the "you don't seem to have access" message, even though the subscription itself is active and working. Nothing is broken on your end. Here's an overview of what the Admin Console is and which plans it applies to: https://adobe.ly/4yGZwmR
 

One thing worth checking: if you purchased the Teams or Enterprise plan under a different email than the one you're posting from, sign in to https://adobe.ly/4yJ0izW with that email instead. It's common to end up with two Adobe profiles, and the Admin Console will only show up under the email the team/enterprise plan is actually tied to.
 

If everything is under this one individual plan and your goal is to manage multiple users or a team, that's where a Teams plan comes in, since it includes the Admin Console for adding and assigning licenses. You can see how the team plan works and how to move to it here: https://adobe.ly/4hxUJhp

Let us know which of these fits and we'll take it from there.
 

Thanks,
^AV