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Participating Frequently
Apr 30, 2024 1:50 PM UTC
Answered

Admin Console - Administrator Roles

I would like to see a couple of "Read Only" admin roles. I would like to use this to assign a full read-only role to our Helpdesk group and group read-only role for department liasons so they may validate licensing, user assignments, etc. before contacting a full admin to make changes.

Thank you.

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Ashish_Harrison
Ashish_HarrisonCorrect answer
Adobe Employee
Apr 30, 2024 3:09 PM UTC

Hi @alanrudman I believe this help article will fulfill your requirements - https://helpx.adobe.com/in/enterprise/using/admin-roles.html#main-pars_image

 

Regards,Ashish Harrison

4 replies

Ashish_Harrison
Adobe Employee
Ashish_HarrisonCorrect answer
Adobe Employee
Apr 30, 2024 3:09 PM UTC

Hi @alanrudman I believe this help article will fulfill your requirements - https://helpx.adobe.com/in/enterprise/using/admin-roles.html#main-pars_image

 

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Regards,Ashish Harrison
Participating Frequently
Apr 30, 2024 3:18 PM UTC
I have reviewed these roles, but they do not give me what I am looking for. I am looking for "Read Only" roles. I want my Helpdesk group to be able to view everything but not make any changes. I want to assign department "Read Only" administrators that can view their groups, licenses and memberships.
The current sub-administrative roles allow for changes, I do not want that.
Alan
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Ashish_Harrison
Adobe Employee
Adobe Employee
Apr 30, 2024 3:55 PM UTC

As of now, we don't have a "Read Only" option, but I can suggest you opt for Support Admin roles. 

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Regards,Ashish Harrison