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JF75009
JF75009
Participant
April 20, 2026
Question

Admin Console Down...

  • April 20, 2026
  • 1 reply
  • 19 views

Since the update of the administration console, it has been impossible to manage users or licenses. I receive an error message saying that you are sorry… and this has been happening for several days. When will the website be fixed?”

    1 reply

    B
    Community Manager
    BaniVermaCommunity Manager
    Community Manager
    April 20, 2026

    Hi ​@JF75009,

     

    Sorry to hear that you’re experiencing issues managing users or licenses in the Adobe Admin Console. I’ve checked the system, and everything appears to be working as expected at the moment.

     

    To help us assist you more effectively, could you please share the exact error message you’re seeing? If possible, a screenshot or screen recording of the issue would also be very helpful.


    In the meantime, try the common troubleshooting steps shared in this community thread to resolve the issue.

     

    Please feel free to reach out if you need more help.

     

    Thanks,
    ^BS

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