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Participant
November 16, 2022
Answered

Admin Console ISSUE

"Functionality within the Admin Console will be restricted until the contract owner accepts the terms and conditions."

- Showing this Error 

 

Unable to add Users in Console. 

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Abambo
AbamboCorrect answer
Community Expert
November 16, 2022

You need to find the contract owner, and the contract owner needs to accept the terms and conditions. The contract owner is normally the one doing the buy and is assigned by the sales agent, if my memory is correct.

 

https://helpx.adobe.com/enterprise/using/change-contract-owner.html

ABAMBO | Hard- and Software Engineer | Photographer

2 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
November 16, 2022

You need to find the contract owner, and the contract owner needs to accept the terms and conditions. The contract owner is normally the one doing the buy and is assigned by the sales agent, if my memory is correct.

 

https://helpx.adobe.com/enterprise/using/change-contract-owner.html

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ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
November 16, 2022

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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