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ab trav och galp42145691
Participant
October 25, 2016
Question

Admin required running CC Desktop Apps

  • October 25, 2016
  • 4 replies
  • 342 views

Hello,

We have recently run into a problem where our users running Adobe CC for Team can't use the CC Desktop Apps without havin admin rights on the PC. That's changed in neartime and the only difference we have in our environment is thar saome Windows updates were installed last week. Doe's anyone have the some issues and possible know what Winmdow Update may have caused this if that should be the reason?

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4 replies

alisterblack
Inspiring
October 25, 2016

You can use the Creative Cloud Packager to build a deployment package that installs the CC Desktop Application with 'Elevated Privileges' so that users do not require admin rights.

See https://helpx.adobe.com/creative-cloud/packager/named-licenses.html

ab trav och galp42145691
Participant
October 25, 2016

Thank tou for the answer. I don't see this as an deployment issue though. There were no problem running it all for our users until they tried one feature this morning. And the only (known) change in the evironment in near time is the Windows Update.

I would rather don't have to build a package and force the users to reinstall if there is an other solution.

alisterblack
Inspiring
October 25, 2016

Thanks for the clarification, I had assumed the problem was occurring on installation. I am not aware of any issues caused by a Windows Update. Can you share the exact behaviour - i.e. any error messages? Also which applications are impacted.

Kanikas
Legend
October 25, 2016