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예원19
예원19
Participant
February 5, 2026
Answered

Adobe 클래스101 결합상품 2인 사용 가능 여부 문의

  • February 5, 2026
  • 3 replies
  • 102 views

안녕하세요.

현재 Adobe 프로그램을 클래스101 결합상품 1년 패키지로 구독하여 사용 중입니다.
다만 해당 상품이 1인 사용만 가능하다 보니, 2인이 함께 작업할 경우 계정이 반복적으로 로그아웃되는 문제가 발생해 업무 진행에 불편함이 있습니다.

이에 기존에 결제된 패키지를 유지한 상태에서 1인만 추가하여 총 2인이 사용할 수 있도록 변경이 가능한지 문의드립니다.
추가 비용이 발생하더라도, 기존 구독 상품에 대한 할인 또는 업그레이드 형태로 적용이 가능한지 함께 안내해 주시면 감사하겠습니다.

현재 사용 중인 상품에서

  • 1인 추가가 가능한지

  • 가능하다면 추가 비용 및 결제 방식

  • 기존 구독 기간과의 연동 여부

위 사항들에 대해 자세한 안내를 부탁드립니다.
업무 일정상 빠른 확인이 필요하여, 가능하시다면 신속한 답변 주시면 감사하겠습니다.

감사합니다.

Correct answer Bani Verma

Hi ​@예원19,

 

Thank you for reaching out. I’ve reviewed your account and can see that you currently have an Adobe Creative Cloud Individual subscription.

Based on the information you shared, it appears that multiple users may be accessing this subscription. As a quick reference, Adobe’s account‑sharing policy states that whether you’re using a personal Adobe account or working in Adobe apps as part of a Teams plan, each Adobe account is intended for individual use only. Learn more about Account sharing policy

Sharing your Adobe account with someone is against Adobe policy, and can interrupt workflows, damage files, and may cause security problems that put your personal information at risk. Learn more about Adobe's policies that prohibit account sharing

 

To support use by two or more people, you may consider one of the following options:
 

Adobe Creative Cloud for Teams
If your work requires multiple users to access Adobe apps, you can upgrade your plan to Creative Cloud for teams, to know more see: https://helpx.adobe.com/in/enterprise/using/individuals-to-teams-plan-upgrade.html

To learn more about what Creative Cloud Teams plan offers, click here. 

 

Shared Device License (SDL)
If the usage is in a classroom, lab, or shared workstation environment (such as an educational or training setting), a Shared Device License may be suitable. SDL licenses are managed by an administrator and are intended for non-personal, shared machines. Please refer to the following guide for more details:
https://helpx.adobe.com/enterprise/using/sdl-deployment-guide.html

 

Please note that Shared Device Licenses are not designed for personal devices and require setup through an organization’s Admin Console.

 

If you decide to move to a Teams plan or an SDL setup, this would require a separate purchase outside of your current Creative Cloud All Apps Individual plan.

 

We recommend reviewing your usage requirements and selecting the option that best fits your workflow. If you’d like assistance in determining the most appropriate licensing model, please let us know, we’ll be happy to help further.

 

Thank you for your understanding. Please feel free to reach out if you have any additional questions.

 

Thanks, 

Bani

3 replies

Bani Verma
Bani VermaCorrect answer
Legend
February 6, 2026

Hi ​@예원19,

 

Thank you for reaching out. I’ve reviewed your account and can see that you currently have an Adobe Creative Cloud Individual subscription.

Based on the information you shared, it appears that multiple users may be accessing this subscription. As a quick reference, Adobe’s account‑sharing policy states that whether you’re using a personal Adobe account or working in Adobe apps as part of a Teams plan, each Adobe account is intended for individual use only. Learn more about Account sharing policy

Sharing your Adobe account with someone is against Adobe policy, and can interrupt workflows, damage files, and may cause security problems that put your personal information at risk. Learn more about Adobe's policies that prohibit account sharing

 

To support use by two or more people, you may consider one of the following options:
 

Adobe Creative Cloud for Teams
If your work requires multiple users to access Adobe apps, you can upgrade your plan to Creative Cloud for teams, to know more see: https://helpx.adobe.com/in/enterprise/using/individuals-to-teams-plan-upgrade.html

To learn more about what Creative Cloud Teams plan offers, click here. 

 

Shared Device License (SDL)
If the usage is in a classroom, lab, or shared workstation environment (such as an educational or training setting), a Shared Device License may be suitable. SDL licenses are managed by an administrator and are intended for non-personal, shared machines. Please refer to the following guide for more details:
https://helpx.adobe.com/enterprise/using/sdl-deployment-guide.html

 

Please note that Shared Device Licenses are not designed for personal devices and require setup through an organization’s Admin Console.

 

If you decide to move to a Teams plan or an SDL setup, this would require a separate purchase outside of your current Creative Cloud All Apps Individual plan.

 

We recommend reviewing your usage requirements and selecting the option that best fits your workflow. If you’d like assistance in determining the most appropriate licensing model, please let us know, we’ll be happy to help further.

 

Thank you for your understanding. Please feel free to reach out if you have any additional questions.

 

Thanks, 

Bani

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    February 5, 2026

    Moving this discussion to the Enterprise & Teams community.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 5, 2026

    you need a teams or enterprise subscription for that.

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