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A
Anonymous
February 6, 2012
Question

Adobe Acrobat 9 Citrix Streaming

  • February 6, 2012
  • 9 replies
  • 5038 views

Application launches but the following error appears when using the application for less than a minute.

Licensing for this product has stopped working.
You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help. (147:20)

I've come across a few possible resolutions explained in the article below, but none seem to work. Has anyone been able to successfully stream Adobe Acrobat 9?

http://kb2.adobe.com/cps/512/cpsid_51260.html

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9 replies

A
Anonymous
February 7, 2012

The only thing that's different about my environment is that we are using XenApp 6.5 and streaming on Server 2008 R2 platform.  Any idea if that platform is not supported yet?

EnterpriseHelp
EnterpriseHelp
Inspiring
February 7, 2012

There's a difference between Adobe supporting streaming and Citrix saying it works and claiming support. If it works for some or all users, that's fabulous. But the questions and answers on this forum need to make clear who is claiming support for what.

Ben

EnterpriseHelp
EnterpriseHelp
Inspiring
February 6, 2012

Streaming (application virtualization) is not supported by Acrobat products. It will be supported in version 11.

Ben

A
Anonymous
February 6, 2012

Thanks for the quick reply, Ben.  Are you saying that Adobe does not support streaming until Adobe Acrobat 11 is released?  If so, do we know when that will be?  We have an immediate need for it and a timeline would be helpful.  Thanks again!

C
creator5656
Participant
February 7, 2012

Citrix Streaming supports Acrobat Adobe Reader 9 and it should ideally work without issues.

You might be facing some bug but in general Citrix Streaming does support Adobe Reader 9 since quite some time now. 

Please check the link below for the streamed column.

http://community.citrix.com/citrixready/product/adobe+reader+9

Even though the coloum mentions only server operating systems, this works as well on non-server operating systems too.

Regards.

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