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WRSIT-2018
Participant
February 21, 2018
Question

Adobe Acrobat 9 Pro - English (Universal) download missing from Adobe Licensing Website

  • February 21, 2018
  • 2 replies
  • 1281 views

I have a user that specifically needs functionality which existed in Adobe Acrobat 9 Pro and was deprecated in future revisions.

On the Adobe Licensing Website (LWS), it indicates I have product licensing for: Adobe Acrobat 9 Pro - English (Universal)

The link to download this software has since been remove from the LWS. Additionally, when I try to download any version of Adobe 9 Pro from another location on Adobe's website (Download Acrobat 8 and Acrobat 9), it will not accept my product key (likely due to it being the English, German, French combined version and not explicitly for English - Universal even though it specifically lists English - Universal as one of the valid language options).

Can someone please provide me a link to the software for which I am licensed for. Thank you very much!

This topic has been closed for replies.

2 replies

Adobe Employee
February 26, 2018

Hi WRSIT-2018

Could you please share the error you are getting on activation. Please visit the link Activate and deactivate Adobe products for activation related errors.

Regards

Ravi

Bani Verma
Legend
February 21, 2018