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Participant
September 3, 2020
Question

Adobe Acrobat - Application Error / Cannot Verify Subscription Status

  • September 3, 2020
  • 1 reply
  • 288 views

Getting an error with Adobe Creative Cloud stating that it Cannot Verify Subscription Status.

 

Also 

Also we get this error with Acrobat.

We signed out of Creative Cloud, restarted, signed back in. Still have the Cannot Verify Subscription Status...

After the error with Adobe Acrobat I uninstalled the program and am going to reinstall it to see if that clears up the issue.

Sincerely


Matthew Clements

IT Support

Fitch Creations

    This topic has been closed for replies.

    1 reply

    Participant
    September 3, 2020

    ... restarted the Credentials service, set to Automatic.

    Deleting the Web Credentials - there were a bunch.

    Reinstalling Adobe Acrobat DC.