Adobe Acrobat DC Windows not Appearing on OSX

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Hello,

We have had a user report an issue where DC is not rendering at all unless using the top menu bar the user select full screen mode. Otherwise no windows will appear, this includes opening it using a PDF, opening it from the applications folder and creating from screenshot.

We have tried updating to the latest version of OSX and reinstalling the Acrobat DC, As we are using Creative Cloud it wont let us predate the version

Thanks

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A

alexv33619522Correct answer

Participant

Having the exact same problem, tried the above solution.

Not sure if actually resetting preferences worked, but once I tried going to window > zoom, DC finally showed again.

J

JulieOCross

Participant

I sometimes do not see the Acrobat window. I tried many things before I noticed a tiny vertical white line on the very edge of my screen which turns out to be the window. Please see the attached screenshot, complete with an arrow and some words. Now that I know about this new "feature" in Acrobat, I am able to find the little white line and expand it to a proper window.

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mike9112

Participant

Worked for me!

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johneddy

Participant

Window >zoom worked for me.

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