Adobe acrobat doesn't work after update

Question

After update acrobat DC doeasnt work. just give me message "Adobe acrobat quit unexpectedly".. Nothing more. How to resolve that?

Dj_Creative_enthusiast · Accepted Answer

Hi,

We apologize for the inconvenience caused.

As per the description above, Acrobat Pro DC is crashing unexpectedly, Is that correct?

Please try the troubleshooting steps from the following Kb doc: Resolve Acrobat DC intermittent crashes on Windows Link: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

You may also refer to the following link for more steps: Adobe Creative Cloud applications close immediately after launch Link: https://helpx.adobe.com/creative-cloud/kb/cc-applications-crash-immediately-launch.html

If the issue still persists, please share the following details:

Dot version of Acrobat Pro Dc installed, check from Help>About Acrobat
OS version installed.
Hope this helps, and keep us posted with the results.

Thank you.

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