A

Anonymous

Question

Adobe Acrobat gives an error message "The key file is missing, canceled"

Forum|Forum|12 years ago
November 15, 2013
2 replies
1400 views

Hi,

Adobe Acrobat gives an error message "The key file is missing, canceled" this is a direct translation of the Finnish error message. Acrobat is already re-installed. The operating system is Windows Server 2008 R2, and there is also installed Adobe Reader X.

BR

Heikki

Acrobat

This topic has been closed for replies.

A

Anonymous

Can you post a screenshot of the error message?

Community Manager

Community Manager

Which version of Acrobat are you using?

Did you see this message on every use of Acrobat or at some specific action?

Please try running repair for Acrobat if not done already.

A

Anonymous

Acrobat and reader version is 10.1.2.

Acrobat has been re-instelled, but i dont know does it do same as repair?

Community Manager

Community Manager

Please let us know do you see this error on every launch of Acrobat?

Recommended is to have latest version of Acrobat and Reader. i.e. 10.1.8

Try updating application and then see if you still encounter the error.