Adobe Acrobat Perpetual License Reassignment

Forum|Forum|2 years ago
August 21, 2023
2 replies
2693 views

I've looked everywhere and can't find this documented anywhere hope you all can help. If we own a license for Adobe Acrobat Pro through the perpetual volume license program and have used it on a computer and that user leaves, can we then reuse it on another computer/user if that first user leaves and is no longer using the license?

I know with Microsoft OEM versions are stuck on the one computer you installed them on and volume license keys are reassignable but I'm not sure how it works with Adobe. Thanks so much!

Correct answer kglad

yes, but without deactivation, if there's a limit to the number of installations, that will count as another license installation.

if there's no limit (which i think is typical of volume licenses), then there's no benefit to deactivation.

P

Phatteerata27747766k6sb

Participant

Hi,

I have Adobe Acobat DC 2015 and would like to transfer the license to new PC. I try to follow your step to deactivate the license but There is no "deactivate" in the menu. Could you please advise how we can do.

kglad

Community Expert

@Phatteerata27747766k6sb

are you the admin of a teams or enterprise license?

kglad

Community Expert

you should still deactivate it (open acrobat > help > deactivate) on the computer where it's no longer used. then you can uninstall it, if you want.

J

jeremya26815835Author

Participant

thanks so much for your reply. To confirm though in terms of what is allowed with a license it is ok to reuse a license on another user's computer as long as the first person is no longer using it?

Thanks!

kglad

Correct answer

Community Expert

yes, but without deactivation, if there's a limit to the number of installations, that will count as another license installation.

if there's no limit (which i think is typical of volume licenses), then there's no benefit to deactivation.

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