Skip to main content
Participant
Aug 21, 2023 12:54 PM UTC
Answered

Adobe Acrobat Perpetual License Reassignment

I've looked everywhere and can't find this documented anywhere hope you all can help. If we own a license for Adobe Acrobat Pro through the perpetual volume license program and have used it on a computer and that user leaves, can we then reuse it on another computer/user if that first user leaves and is no longer using the license?

 

I know with Microsoft OEM versions are stuck on the one computer you installed them on and volume license keys are reassignable but I'm not sure how it works with Adobe. Thanks so much!

kglad
kgladCorrect answer
Community Expert
Aug 21, 2023 2:02 PM UTC

yes, but without deactivation, if there's a limit to the number of installations, that will count as another license installation.

 

if there's no limit (which i think is typical of volume licenses), then there's no benefit to deactivation.

13 replies

Participant
Mar 10, 2025 11:31 AM UTC

Hi,

I have Adobe Acobat DC 2015 and would like to transfer the license to new PC. I try to follow your step to deactivate the license but There is no "deactivate" in the menu. Could you please advise how we can do.

 

 

 

Translate
kglad
Community Expert
Community Expert
Mar 10, 2025 1:11 PM UTC

@Phatteerata27747766k6sb 

 

are you the admin of a teams or enterprise license?

Translate
kglad
Community Expert
Community Expert
Aug 21, 2023 1:51 PM UTC

you should still deactivate it (open acrobat > help > deactivate) on the computer where it's no longer used.  then you can uninstall it, if you want.

Translate
Participant
Aug 21, 2023 1:53 PM UTC

thanks so much for your reply. To confirm though in terms of what is allowed with a license it is ok to reuse a license on another user's computer as long as the first person is no longer using it?

 

Thanks!

Translate
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Aug 21, 2023 2:02 PM UTC

yes, but without deactivation, if there's a limit to the number of installations, that will count as another license installation.

 

if there's no limit (which i think is typical of volume licenses), then there's no benefit to deactivation.

Translate