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Participant
April 3, 2019
Question

Adobe Acrobat Pro Sign In Loop

  • April 3, 2019
  • 2 replies
  • 832 views

Hello I have a problem.  So I got tired of waiting on hold for Three hours with Telephone support and 1 hour with chat support...So I thought I would take my issue here.

I have Adobe Acrobat Pro 2017 Volume License.  I have used Adobes ByPassAcrobatSignIN utility for the install however when my user logged into the machine they are presented with a Sign In dialog that will not go AWAY!!! They are unable to use the product.  Any insights would be helpful.

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2 replies

Legend
April 11, 2019

Hello,

Sorry for the trouble.

Most part of it really depends on how you will license the product. You check this discussion: How to Remove the "Sign In Required" that launches after install? and let us know how it works for you.

-Tariq Dar

kglad
Community Expert
Community Expert
April 3, 2019